Tesla owner charged ~$600,000 at charging station due to Supercharger bug

A Tesla owner in China was shocked by a ~$600,000 bill after stopping at a Supercharger station.

The automaker says it was a bug.

For years, Tesla never charged its customers anything for charging at Supercharger stations.

It was part of the owner’s experience and included in the price of its vehicles.

That has changed over the years as Tesla has moved to a payment model to accelerate the deployment of Supercharger stations around the world.

The automaker had to create a payment system that doesn’t affect the seamless experience of using Supercharger stations.

It’s been successful for the most part, but we’ve heard of some issues over and over again. Although none as big as this.

A Tesla Model 3 owner in China was in for a nasty surprise after being charged 3,846,306 yuan, the equivalent of more than $600,000 USD, after a relatively short session at a Supercharger station.

Filter Crusher reported incident:

“Some netizens reported that when they were driving a Tesla Model 3, they charged for 20 minutes on February 27. Today, the vehicle was suddenly banned from supercharging, and to pay a supercharging fee of 3,846,306 yuan Received an app prompt. Filter Crusher called Tesla customer service, and customer service responded that there was an error in the background system of some vehicles, and technicians are repairing it. Not resolved yet.”

It’s unclear what the bug was, but it was quite strange as it involved several aspects of the Supercharger app.

In a screenshot of the Supercharger tab in the owner’s Tesla app, it is shown that the owner had free Supercharging miles from the previous Tesla referral program, but that 2,286 km (1,420 mi) was used up in the previous charging session, although no way Is. That Tesla could deliver:

After the miles ran out, the owner’s car was blocked with a supercharger, but since it was still plugged in, it began to charge at exceptionally idling speeds.

Idle charge is when people stand at a Supercharger station when they are not charging. They are meant to encourage people to quickly remove their cars from the station after charging.

But in this case, a bug got them out of control and the owner was faced with a huge $600,000 bill.

If anything, it serves as a reminder to keep an eye on your Supercharger bills, as many people have been conditioned not to pay much attention to them.

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